Last updated
June 21, 2026
SMG-EVO, the Smart Monitoring & Green Environment Visionary Organization, is committed to protecting the privacy of users of its digital platform, website visitors, members, volunteers, supporters, and partners.
This Privacy Policy explains how personal data is collected, used, and protected when you use the website, create an account, join the organization, register for training programs, submit a support request, contact us, or use any digital service connected to the platform.
By using this website, you agree to this policy and to the way your data is handled as described below.
1. Data We Collect
We may collect data that users provide directly when using the platform, including:
- Full name.
- Email address.
- Phone number.
- City or region.
- Account or membership type.
- Support or contribution request details.
- Training registration details.
- Volunteer or partnership request details.
- Messages and notes submitted through forms.
- Files or attachments uploaded by the user when necessary.
We may also automatically collect certain technical data, such as:
- Device type.
- Browser type.
- IP address.
- Pages visited.
- Date and time of the visit.
- Interactions with the website.
2. How We Use Data
We use the collected data to:
- Create and manage user accounts.
- Process membership and volunteer requests.
- Manage support and contribution requests.
- Follow up on training and program registrations.
- Communicate with users regarding their requests.
- Improve the user experience.
- Develop the organization's digital services.
- Prepare internal reports and general statistics.
- Protect the website from unauthorized use.
- Send notifications or updates related to programs and projects when needed.
We do not use personal data for purposes that conflict with the organization's mission or outside the scope of the services provided by the platform.
3. User Accounts and Memberships
When a user creates an account on the SMG-EVO platform, account data is stored to enable the user to:
- Log in.
- Track requests.
- Manage membership.
- Follow subscriptions or contributions.
- Register for training programs.
- Apply for opportunities or initiatives.
- Receive account-related notifications.
Users are responsible for keeping their login credentials confidential and should not share them with any third party.
4. Support and Contribution Data
When a user submits a support or contribution request through the website, related information such as name, contact details, support type, amount, and notes is recorded.
At this stage, payments are not processed directly through the website. The request is sent to the organization's administration, and the SMG-EVO team contacts the user to provide the appropriate payment information through approved channels.
This data is used only to follow up on the request, confirm the contribution, and prepare relevant internal reports.
5. Training Registration Data
When registering for a training program or course, we may collect information such as name, phone number, email address, city, education level, motivation for participation, and any other information required to manage registration.
This data is used to:
- Review the registration request.
- Communicate with the participant.
- Manage participant lists.
- Issue participation certificates when available.
- Send updates related to the training program.
6. Sharing Data With Third Parties
SMG-EVO does not sell or trade user data.
Certain data may be shared only when necessary with:
- Technical service providers who help operate the website.
- Notification, email, or WhatsApp tools when used.
- Program implementation partners, when necessary and for the same purpose.
- Legal or official authorities when required by law.
Any data sharing is limited to what is necessary and carried out with respect for user privacy.
7. Data Protection
SMG-EVO takes reasonable measures to protect personal data from unauthorized access, modification, loss, or misuse.
These measures may include:
- Secure login.
- Restricted access to the admin panel.
- Encrypted password storage.
- Role-based access control.
- Administrative activity monitoring.
- System updates when needed.
However, no digital system can guarantee 100% security. Users are encouraged to protect their login credentials and avoid sharing them.
8. Cookies
The website may use cookies or similar technologies to improve the user experience, remember the selected language, improve performance, understand website usage, or save certain preferences.
Users can manage cookies through their browser settings.
9. Data Retention
SMG-EVO retains personal data for as long as necessary to fulfill the purposes for which it was collected, or for the period required by legal or administrative obligations.
Some data related to requests, contributions, or registrations may be retained for documentation, review, and reporting purposes.
10. User Rights
Subject to available capabilities and applicable legal frameworks, users may request to:
- Access their personal data.
- Correct inaccurate information.
- Update account information.
- Delete their account or certain data when possible.
- Stop receiving certain notifications.
- Ask how their data is used.
Such requests may be submitted through the contact page or the organization's official email address.
11. Privacy of Children and Minors
The SMG-EVO platform does not intentionally collect data from children without the knowledge or consent of parents or responsible guardians when required.
If data related to a minor has been collected inappropriately, the organization may be contacted to review the situation and take appropriate action.
12. External Links
The website may contain links to external websites or platforms, such as partners, research sources, video platforms, or communication tools.
SMG-EVO is not responsible for the privacy policies or content of external websites. Users are encouraged to review the privacy policies of any external website they visit.
13. Changes to This Policy
SMG-EVO may update this Privacy Policy from time to time to reflect changes in its services, legal requirements, or technical needs.
Any update will be published on this page with the last updated date modified accordingly.
14. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us through the contact page or the official contact details displayed on the website.
SMG-EVO is committed to protecting user privacy and strengthening trust and transparency across all its digital services.
